| Item | Description |
| Legal Name | Glimmo Optics (Personal Business). We will disclose the legal representative’s name without delay if requested via email. |
| Address | We will disclose the business address without delay if requested via email. |
| Phone Number | We will disclose the phone number without delay if requested via email. |
| Email Address | vancci1230@gmail.com |
| Head of Operations | We will disclose without delay if requested via email. |
| Product Specifications | Eyewear: All frames and sunglasses are sold with non-prescription lenses only. We do not provide prescription customization or medical-grade optical services. Accessories: Includes camera filters and frame decorations as described on product pages. |
| Additional Fees | Shipping: Free on orders over $200. A flat rate of $12 applies for orders under $200. Customs & Duties: Customers are responsible for any customs fees, tariffs, or taxes applied to the order. |
| Exchanges & Returns Policy | Defective Goods: Please contact us at vancci1230@gmail.com within 7 days of receipt with photos. We will provide a replacement or a full refund at our cost. Customer Convenience: We generally do not accept returns or exchanges for non-defective items (e.g., change of mind) after shipping. |
| Delivery Times | Orders are processed within 2-5 business days. Estimated delivery time is 15-21 business days. |
| Accepted Payment Methods | Credit cards and other payment methods processed via Stripe. |
| Payment Period | Credit card payments are processed immediately at the time of order. |
| Price | Prices are as displayed on each product page (inclusive of consumption tax where applicable). |